Outage in Central 1
INC231655 - outbound FX wire incorrect rate applied
Minor
November 10, 2026 - Started about 9 hours ago
Official incident page
Official incident page
Incident Report
Central 1 is aware of an issue affecting outgoing Foreign Exchange wires, where transactions are being processed to the current account using the member rate instead of the client rate.
Central 1’s technical team is actively investigating the issue.
We will provide the next update on this incident by November 12 at 9:00 a.m. PT (12:00 p.m. ET), or sooner if the issue is resolved.
Central 1 – Support@central1.com - 1.888.889.7878, press 1
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 9 hours ago - at 11/10/2026 08:36PM
Central 1 is aware of an issue affecting outgoing Foreign Exchange wires, where transactions are being processed to the current account using the member rate instead of the client rate.
Central 1’s technical team is actively investigating the issue.
We will provide the next update on this incident by November 12 at 9:00 a.m. PT (12:00 p.m. ET), or sooner if the issue is resolved.
Central 1 – Support@central1.com - 1.888.889.7878, press 1
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