Outage in Change Healthcare

Customer Care Hub intermittent availability

Resolved Minor
August 28, 2024 - Started 7 months ago - Lasted about 16 hours
Official incident page

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Outage Details

Some customers are receiving an error when signing in to their Customer Care Hub account. Please try to use a private browser window mode such as incognito or InPrivate to access the Customer Care Hub. REF INC0605993
Components affected
Change Healthcare Customer Care Hub
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/29/2024 02:00PM

This incident has been resoled.

INVESTIGATING 7 months ago - at 08/28/2024 10:21PM

Some customers are receiving an error when signing in to their Customer Care Hub account.

Please try to use a private browser window mode such as incognito or InPrivate to access the Customer Care Hub.

REF INC0605993

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