Is Change Healthcare Customer Care Hub Down? Check the current Change Healthcare Customer Care Hub status
Change Healthcare Customer Care Hub is operational
Updated
Change Healthcare Customer Care Hub is operational
Updated
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IsDown pulls data from Change Healthcare's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 3 incidents for Change Healthcare Customer Care Hub since started monitoring Change Healthcare status in February 2024.
4 months ago · lasted about 16 hours
Some customers are receiving an error when signing in to their Customer Care Hub account. Please try to use a private browser window mode such as incognito or InPrivate to access the Customer Care Hub. REF INC0605993 More details
8 months ago · lasted about 1 hour
Some users are experiencing a performance issue that may result in an inability to log in. Optum is working to resolve this issue. We will notify you as soon as additional information becomes available. INC 0558892 More details
10 months ago · lasted 3 months
Feb. 21, 2024, some applications are currently unavailable. Optum is currently triaging the issue and will provide further updates as they are available. We apologize for the inconvenience that this situation has caused you. INC/CSA/Ref # 0529634 More details
We've tracked and collected 3 incidents for Change Healthcare Customer Care Hub since started monitoring Change Healthcare status
Number of Incidents
0 issues
Last incident
116 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Change Healthcare with maximum flexibility
IsDown monitors Customer Care Hub for major outages. A major outage is when Customer Care Hub experiences a critical issue that severely affects one or more services/regions. When Change Healthcare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Change Healthcare status page for minor outages. A minor outage is when Customer Care Hub experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Change Healthcare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Change Healthcare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Change Healthcare and all their 153 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Change Healthcare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Change Healthcare Customer Care Hub is down. You can check Change Healthcare Customer Care Hub status and incident details on the top of the page. IsDown continuously monitors Change Healthcare Customer Care Hub official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Change Healthcare Customer Care Hub seems to be having problems. You can check Change Healthcare Customer Care Hub status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Change Healthcare Customer Care Hub being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Change Healthcare Customer Care Hub official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Change Healthcare Customer Care Hub last outage was on August 28, 2024 with the title "Customer Care Hub intermittent availability"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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