Outage in Change Healthcare
New Incident: Multiple products
Resolved MajorIncident Report
We are currently experiencing an issue with One Healthcare ID that causes customers to be unable to access impacted websites and customer portals. The issue appears to be mitigated at this time, but we are continuing to monitor.
Components affected
Change Healthcare Enterprise Change Healthcare CareSelect® Change Healthcare Predictive Engagement Change Healthcare Advanced Claim Management Change Healthcare Claims Responses and Reports API Change Healthcare Clinical Abstraction Change Healthcare Shop Book and Pay Change Healthcare Medicaid Pharmacy Benefits Services Change Healthcare Absolute AR Change Healthcare Contract Manager Change Healthcare AccuPost Change Healthcare Compliance Reporter Change Healthcare Business Process as a Service (BPaaS) Change Healthcare Client Access System Change Healthcare Provider Directory Change Healthcare ConnectCenter Change Healthcare Dental Claim Attachments Change Healthcare Claims Status API Change Healthcare Medical Record Retrieval Change Healthcare Virtual Front Desk Change Healthcare Smart Commercial Pharmacy Services Change Healthcare Converge Rx Change Healthcare Provider Manager Change Healthcare Acuity Revenue Cycle Analytics Change Healthcare Batch Claims Change Healthcare InterQual® AutoReview Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & Results Change Healthcare Dental Connect Change Healthcare InterQual® Cloud Solutions Change Healthcare Eligibility API Change Healthcare Risk Adjustment Coding Change Healthcare Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits Change Healthcare Reimbursement Manager Change Healthcare Payer Enrollment Services Change Healthcare Ahi Lobby Change Healthcare HealthQx Change Healthcare Customer Care Hub Change Healthcare Dental Credentialing Manager Change Healthcare InterQual® Coordinated Care Change Healthcare Institutional Claims API Change Healthcare Enterprise Pharmacy System Change Healthcare AhiQA Change Healthcare Prometheus Analytics Change Healthcare Clinical Exchange Labs and Hospitals Change Healthcare Dental EDI Network Change Healthcare Payment Automation Change Healthcare Exchange Dx Change Healthcare Settlement Advocate Change Healthcare Ambulatory Claims Manager Change Healthcare Risk Manager Change Healthcare CommonWell Change Healthcare Payer Finder API Change Healthcare InterQual® Criteria Change Healthcare Dental Practice Analytic Insights Change Healthcare InterQual® Customize Change Healthcare Download Connect Change Healthcare Professional Claims API Change Healthcare Explore Dx Change Healthcare Assurance Reimbursement Management Change Healthcare Third-Party Administration Change Healthcare Dental Revenue Cycle Insights Change Healthcare InterQual® Review Manager – Hosted Change Healthcare Enrollment Central Change Healthcare ERA Transactions Change Healthcare MedRx Change Healthcare Claims & Denials Advisor Change Healthcare Risk View Change Healthcare Medical Claim Attachments Change Healthcare Network Solutions Change Healthcare Claims & Denials Management Change Healthcare SmartPay Plus for Providers Change Healthcare InterQual® Review Manager – Installed Change Healthcare Point-of-Sale Rx Change Healthcare Clearance Patient Access Suite Change Healthcare Patient Education Change Healthcare Payer Connectivity Services Change Healthcare Financial Clearance Change Healthcare InterQual® Government Services Change Healthcare National Payments Connector Change Healthcare Payer Data Services Change Healthcare Rx Assist Change Healthcare Rx CardFinder Services Change Healthcare Patient Engagement Suite Change Healthcare Real-time Eligibility Transactions Change Healthcare Rx Connect Solution Change Healthcare Rx Edit Change Healthcare Revenue Integrity Change Healthcare Revenue Analytics Change Healthcare Revenue Performance Advisor Change Healthcare Turn RxNeed to monitor Change Healthcare outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 03/26/2025 01:23PM
The issue with One Healthcare ID has been resolved. Customers are now able to access impacted websites and customer portals.
INVESTIGATING
9 months ago - at 03/26/2025 01:04PM
We are currently experiencing an issue with One Healthcare ID that causes customers to be unable to access impacted websites and customer portals. The issue appears to be mitigated at this time, but we are continuing to monitor.
Latest Change Healthcare outages
Initial Notice: ENGAGECARE PROVIDER - Some clients are experiencing application timeouts. - 3 days ago
Resolved notice : Medical Network Real time and RCM ASSURANCE- Cloudflare service is unavailable - 3 days ago
Initial Notice- MEDRX AZURE- claim processing issues - 10 days ago
Initial : MedRx : Website Unavailable - 20 days ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
