Outage in Chargebee
Degraded Performance - Chargebee Copilot
Resolved MinorIncident Report
Summary AI Generated
Chargebee's monitoring system triggered alerts indicating server errors in the Copilot panel within the Growth application, suggesting users may be unable to load or interact with the interface. The alerts were confirmed to be false positives, meaning no actual service degradation occurred. Core billing functions remained unaffected throughout, and the incident was resolved within approximately 1.2 hours.
We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface.
We have identified the issue and are working on a resolution to restore full app experience functionality. All core billing functions are completely unaffected and operating normally.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/01/2026 12:00AM
We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.
IDENTIFIED
17 days ago - at 06/30/2026 10:55PM
We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface.
We have identified the issue and are working on a resolution to restore full app experience functionality. All core billing functions are completely unaffected and operating normally.
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