Outage in Chargebee
Avalara Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Chargebee experienced a 3.2-hour degradation in tax calculation services due to an issue with their third-party provider, Avalara, which disrupted some subscription renewals and invoicing processes. Errors ceased at 08:25 AM UTC, after which systems were monitored for stability before the incident was fully resolved.
We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/21/2026 11:01AM
This incident has been resolved.
MONITORING
10 days ago - at 07/21/2026 09:24AM
The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.
INVESTIGATING
10 days ago - at 07/21/2026 07:52AM
We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.
Latest Chargebee outages
Degraded Performance - Chargebee Copilot - about 1 month ago
Email Service Degradation - about 2 months ago
Degraded Performance: Outbound Email Notifications - 2 months ago
Intermittent API Failures - EU Region - 2 months ago
API Service Degradation - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
