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This incident has been resolved.
Twilio engineers have started seeing a recovery with the issue of 5xx errors - they will continue to monitor the systems for stability. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Some customers may see 5xx errors when using some of Twilio's products. Twilio engineers are working to resolve this issue. They will provide another update in 1 hour or as soon as more information becomes available.
Twilio is currently investigating an elevated rate of 5xx errors for voice recordings. Their engineers are working on the issue, and will provide another update in 1 hour or as soon as more information becomes available.
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