Outage in Ciptex

Twilio - Flex, Conversations and Sync Products Affected in the US Region

Resolved Minor
December 21, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Twilio is currently encountering issues with its Twilio Conversations, Flex, and Sync products, which may result in heightened latencies and intermittent 500 errors on public APIs in the US region due to increased traffic on the system. We will provide further updates as soon as additional information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/21/2023 02:25PM

Issues with Twilio Conversations, Flex and Sync products that might lead to increased latencies and occasional 500 errors on public APIs in the US region due to increased traffic on the system have been resolved and are operating normally.

MONITORING about 1 year ago - at 12/21/2023 12:10PM

Twilio is observing recovery in issues with Twilio Conversations, Flex and Sync products that might lead to increased latencies and occasional 500 errors on public APIs in the US region due to increased traffic on the system. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 12/21/2023 11:11AM

Twilio is currently encountering issues with its Twilio Conversations, Flex, and Sync products, which may result in heightened latencies and intermittent 500 errors on public APIs in the US region due to increased traffic on the system. We will provide further updates as soon as additional information becomes available.

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