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Outage in Cisco Secure Access

[Cisco Secure Access] Resource Connector Dashboard Updates Delayed in UK

Resolved Minor
October 27, 2026 - Started 17 days ago - Lasted 21 minutes
Official incident page

Incident Report

Summary AI Generated

Cisco Secure Access experienced a 21-minute delay in configuration synchronization affecting Resource Connector deployments in the UK region (eu-west-2_1_0 and eu-west-2_1_1), causing new Resource Connector sessions to take longer than usual to establish. The issue was investigated and resolved, with configuration synchronization returning to normal.

We are investigating delays in configuration synchronization affecting Resource Connector deployments in the UK region: eu-west-2_1_0 and eu-west-2_1_1. As a result, new Resource Connector sessions may take longer than usual to come up. Our engineering team is working to restore normal synchronization times. We will provide further updates as the investigation progresses.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/27/2026 05:32PM

Configuration synchronization has returned to normal for Resource Connector deployments in the UK region (eu-west-2_1_0 and eu-west-2_1_1).

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INVESTIGATING 17 days ago - at 10/27/2026 05:12PM

We are investigating delays in configuration synchronization affecting Resource Connector deployments in the UK region: eu-west-2_1_0 and eu-west-2_1_1. As a result, new Resource Connector sessions may take longer than usual to come up. Our engineering team is working to restore normal synchronization times. We will provide further updates as the investigation progresses.

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