Outage in Cisco Secure Cloud Analytics
Degraded service in North American region
Resolved MinorIncident Report
The North America region of the XDR Analytics (SCA) service is currently degraded with increase detection latency. The cause of the degradation has identified and remediated and web response times have recovered to normal levels. The detection engine is currently recovering. During this time, customers will experience delays in data ingest and detections.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/21/2024 10:40PM
Cisco has fully resolved our data latency issues, including delays in ingest, processing of observations and alerts, and UI access for impacted customers in our US region.
All systems are currently healthy at this time.
MONITORING
over 1 year ago - at 07/21/2024 08:02PM
Cisco has fully resolved our data latency issues, including delays in ingest, processing of observations and alerts, and UI access for impacted customers in our US region.
Recent and historical data processing has completed. Cisco continues to monitor the environment to ensure the further delays do not occur.
INVESTIGATING
over 1 year ago - at 07/21/2024 02:35AM
The North America region of the XDR Analytics (SCA) service is currently degraded with increased detection latency. During this time, customers will experience delays in data ingest and detections.
IDENTIFIED
over 1 year ago - at 07/20/2024 09:03PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 07/20/2024 05:21PM
The North America region of the XDR Analytics (SCA) service is currently degraded with increase detection latency. The cause of the degradation has identified and remediated and web response times have recovered to normal levels. The detection engine is currently recovering. During this time, customers will experience delays in data ingest and detections.
Latest Cisco Secure Cloud Analytics outages
Degraded data ingest and processing - over 1 year ago
Data Ingest and Processing Delays - over 1 year ago
Elevated ingest and detection time in XDRA US prod environment (partial data collection failures identified) - over 1 year ago
Login failures in EMEA and APJC - over 1 year ago
Alerts and Observations delays and UI slowness in North America - almost 2 years ago
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