Outage in Cisco Secure Cloud Analytics
Data Ingest and Processing Delays
Resolved MinorIncident Report
Cisco XDR is experiencing a degradation of service causing delayed data ingest and data processing. This issue began on 2 July 2024 at 1 PM ET.
Cisco is taking action to resolve this issue and will update our customers shortly.
This is an ongoing problem that Cisco has under investigation for a permanent resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/19/2024 07:23PM
Services are operating normally at this time, and have been stable since July 3rd. We have deployed enhancements to our data ingest and data processing pipelines, and closely monitored the success of these changes over 10 days. We are confident these changes have resolved the underlying issues and are closing this incident.
MONITORING
over 1 year ago - at 07/03/2024 12:09AM
Cisco XDR service is restored to a normal state. Data ingest and data processing are occurring as expected.
Cisco continues to monitor this issue to confirm resolution of this instance.
Cisco is taking action to resolve this ongoing problem with a permanent resolution.
MONITORING
over 1 year ago - at 07/02/2024 07:59PM
Cisco XDR is experiencing a degradation of service causing delayed data ingest and data processing. This issue began on 2 July 2024 at 1 PM ET.
Cisco is taking action to resolve this issue and will update our customers shortly.
This is an ongoing problem that Cisco has under investigation for a permanent resolution.
Latest Cisco Secure Cloud Analytics outages
Degraded service in North American region - over 1 year ago
Degraded data ingest and processing - over 1 year ago
Elevated ingest and detection time in XDRA US prod environment (partial data collection failures identified) - over 1 year ago
Login failures in EMEA and APJC - over 1 year ago
Alerts and Observations delays and UI slowness in North America - almost 2 years ago
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