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Outage in Cisco Secure Cloud Analytics

Excessive Email Notifications

Resolved Minor
March 13, 2024 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

"Overnight on March 13-14th, 2024, the administrative task processing system for the EU region experienced an error which caused an excessive number of notification emails to be sent to some customers. Neither telemetry or detection processing was affected. We believe we have addressed the issue, and are monitoring closely to avoid a recurrence."

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/14/2024 09:24PM

"Overnight on March 13-14th, 2024, the administrative task processing system for the EU region experienced an error which caused an excessive number of notification emails to be sent to some customers. Neither telemetry or detection processing was affected. We believe we have addressed the issue, and are monitoring closely to avoid a recurrence."

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