Outage in ShareFile
HIPAA customers may be experiencing an issue when attempting to preview documents.
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/28/2023 07:13PM
This incident has been resolved.
MONITORING
over 2 years ago - at 07/28/2023 06:58PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 07/28/2023 06:48PM
File preview issues for HIPAA customers are still occurring; we are investigating further.
MONITORING
over 2 years ago - at 07/28/2023 06:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 07/28/2023 06:36PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 07/28/2023 05:39PM
We are currently investigating this issue.
Latest ShareFile outages
Some ShareFile users may be experiencing issues with uploads and downloads on their accounts - 4 days ago
User may experience issue with creating Clients - 19 days ago
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