Outage in ShareFile

Users of the ShareFile for Microsoft Outlook Online and ShareFile for Gmail may be experiencing issues with logging on to the product.

Resolved Major

October 13, 2023 - Started over 2 years ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently investigating this issue

Components affected

ShareFile ®

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/13/2023 06:14PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 10/13/2023 06:10PM

The issue has been identified and we are waiting for a recovery.

INVESTIGATING over 2 years ago - at 10/13/2023 05:32PM

We are currently investigating this issue

Latest ShareFile outages

Some ShareFile users may be experiencing issues with uploads and downloads on their accounts - 4 days ago

Some ShareFile customers may be experiencing issues with their ShareFile account - 9 days ago

User may experience issue with creating Clients - 19 days ago

Customers can experience issues with left navigation menu and accessing solutions - 2 months ago

Customers may experience degraded experience while creating projects and engagements in Tax Solution - 2 months ago

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