Outage in Citrix ShareFile
Email Notifications not being Sent
Resolved Minor
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Outage Details
Some customers have reported that emails and notifications are not being sent. We are currently investigating.
Components affected
Citrix ShareFile ShareFile®Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/12/2025 10:23AM
This incident has been resolved
MONITORING
2 months ago - at 03/12/2025 08:16AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 03/12/2025 07:19AM
We've identified the issue with our email provider and are working on resolving it with them.
INVESTIGATING
2 months ago - at 03/12/2025 06:36AM
Some customers have reported that emails and notifications are not being sent. We are currently investigating.
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