Outage in Citrix ShareFile

Self Service Billing & Amendments - Degraded experience

Resolved Minor
June 10, 2025 - Started 11 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We're currently experiencing issues with self-service billing changes and amendments in ShareFile. We are actively working to resolve it.
Components affected
Citrix ShareFile ShareFile®
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 06/11/2025 02:09AM

The Incident has been resolved.

INVESTIGATING 11 days ago - at 06/10/2025 06:10PM

We're currently experiencing issues with self-service billing changes and amendments in ShareFile. We are actively working to resolve it.

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