Outage in Citrix ShareFile

Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Resolved Minor
September 12, 2025 - Started 10 days ago - Lasted 19 minutes
Official incident page

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Outage Details

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.
Components affected
Citrix ShareFile ShareFile®
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/12/2025 04:35PM

This incident has been resolved.

MONITORING 10 days ago - at 09/12/2025 04:23PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 09/12/2025 04:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 09/12/2025 04:18PM

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.

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