Outage in Civitas Learning

Workflow extracts with Canvas are experiencing issues

Resolved Minor

January 05, 2023 - Started over 3 years ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating an issue with Canvas extracts not updating. We will provide another update as soon as more details are available.

Components affected

Civitas Learning Degree Map Civitas Learning Explore Civitas Learning Inspire Civitas Learning Inspire for Advisors Civitas Learning Inspire for Faculty Civitas Learning Illume Courses Civitas Learning Illume Impact Civitas Learning Illume Students Civitas Learning College Scheduler

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 01/06/2023 03:09PM

This incident has been resolved.

IDENTIFIED over 3 years ago - at 01/05/2023 05:36PM

The issue has been identified and a fix is being implemented. The issue should resolve overnight and we expect normal operation tomorrow.

INVESTIGATING over 3 years ago - at 01/05/2023 05:34PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 01/05/2023 04:16PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 01/05/2023 04:02PM

We are currently investigating an issue with Canvas extracts not updating. We will provide another update as soon as more details are available.

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