Outage in Civitas Learning

Workflow extracts with Canvas are experiencing issues

Resolved Minor
January 05, 2023 - Started almost 3 years ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating an issue with Canvas extracts not updating. We will provide another update as soon as more details are available.
Components affected
Civitas Learning Degree Map Civitas Learning Explore Civitas Learning Inspire Civitas Learning Inspire for Advisors Civitas Learning Inspire for Faculty Civitas Learning Illume Courses Civitas Learning Illume Impact Civitas Learning Illume Students Civitas Learning College Scheduler

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/06/2023 03:09PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 01/05/2023 05:36PM

The issue has been identified and a fix is being implemented. The issue should resolve overnight and we expect normal operation tomorrow.

INVESTIGATING almost 3 years ago - at 01/05/2023 05:34PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 01/05/2023 04:16PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 01/05/2023 04:02PM

We are currently investigating an issue with Canvas extracts not updating. We will provide another update as soon as more details are available.

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