Outage in Civitas Learning

Production Site Down

Resolved Major
November 13, 2025 - Started 24 days ago - Lasted about 7 hours
Official incident page

Incident Report

Unfortunately, production sites are currently unreachable for Advising and Admin Analytics tools. We are investigating this issue as a top priority.
Components affected
Civitas Learning Degree Map Civitas Learning Inspire Civitas Learning Inspire for Advisors Civitas Learning Inspire for Faculty Civitas Learning Illume Courses Civitas Learning Illume Impact Civitas Learning Illume Students

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/13/2025 07:56PM

This incident has been resolved.

MONITORING 24 days ago - at 11/13/2025 03:02PM

A fix has been implemented and we are monitoring sites closely to ensure this is fully resolved.

INVESTIGATING 24 days ago - at 11/13/2025 02:42PM

Unfortunately, production sites are currently unreachable for Advising and Admin Analytics tools. We are investigating this issue as a top priority.

Latest Civitas Learning outages

Connection error for College Scheduler - about 1 month ago
Impact to Civitas applications due to AWS outage - about 2 months ago
College Scheduler Sign-On Errors - 3 months ago
Delayed Data Freshness - 8 months ago
Degraded Performance in Degree Map - 8 months ago

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