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Outage in Clari

Intermittent Issues with Groove Actions, Flows and Dialer

Resolved Major
September 23, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

Customers who are using Groove Flows and Actions may experience intermittent errors while executing or accessing Actions or certain sub pages within Flows. Team is actively investigating the incident.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/24/2024 04:02AM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

MONITORING over 1 year ago - at 09/23/2024 08:53PM

Our engineering teams have resolved the issue and we are monitoring the fix.

INVESTIGATING over 1 year ago - at 09/23/2024 08:16PM

Customers who are using Groove Flows and Actions may experience intermittent errors while executing or accessing Actions or certain sub pages within Flows. Team is actively investigating the incident.

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