Outage in Clari

Emails sent via Groove Actions is not working as expected

Resolved Major

February 14, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is actively investigating.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/14/2025 06:27PM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

MONITORING about 1 year ago - at 02/14/2025 04:24PM

Our engineering teams have resolved the issue and we are monitoring the fix as well as resending all missed emails.

IDENTIFIED about 1 year ago - at 02/14/2025 03:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 02/14/2025 03:26PM

Our engineering team is actively investigating.

Latest Clari outages

Clari Copilot email notifications are not being delivered to users. - 8 days ago

Copilot is not working as expected - about 1 month ago

Groove - about 2 months ago

Recorder issues in Clari Copilot are affecting a subset of customers using Zoom. - about 2 months ago

Opportunity grid column order is not working as expected - 3 months ago

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