Outage in ClearlyIP

Some inbound calls not completing.

Resolved Minor
August 28, 2022 - Started over 2 years ago - Lasted 19 minutes
Official incident page

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Outage Details

We are currently investigating an upstream carrier issue routing calls to us. Because the calls are not reaching us, they cannot be sent to customers. We are working with upstream to resolve the issues as soon as possible.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 08/28/2022 07:29PM

We have confirmed this is an upstream carrier issue with inbound routing only. Outbound calls and inter-office calls work. Only inbound calls to numbers that are delivered to us by this upstream carrier are failing. Most inbound is working.

INVESTIGATING over 2 years ago - at 08/28/2022 07:27PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/28/2022 07:17PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/28/2022 07:16PM

We are currently investigating an upstream carrier issue routing calls to us. Because the calls are not reaching us, they cannot be sent to customers. We are working with upstream to resolve the issues as soon as possible.

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