Outage in ClearlyIP

Various websites are currently unavailable

Resolved Major
February 11, 2024 - Started 11 months ago - Lasted 3 days
Official incident page

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Outage Details

The team is currently investigating why the trunking portal, cloud devices portal, and SMS API are unavailable. In addition, we are seeing degraded performance with our SendFax.to service. The team is working on identifying the issue and will provide more information when it’s available.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/13/2024 05:45PM

After monitoring for a couple days the team has considered this resolved.

MONITORING 11 months ago - at 02/11/2024 04:37AM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 02/11/2024 03:58AM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 02/11/2024 01:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 02/11/2024 01:25AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 02/11/2024 01:11AM

The team is currently investigating why the trunking portal, cloud devices portal, and SMS API are unavailable. In addition, we are seeing degraded performance with our SendFax.to service. The team is working on identifying the issue and will provide more information when it’s available.

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