Outage in Cleeng

[Churn IQ 2.0] Service degradation

Resolved Minor
August 23, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are encountering a degradation of service with regards to the Churn IQ dashboard, which led to minor gaps in the data in exportable tables. Our team managed to already identify the root cause and we are actively working to resolve the matter.
Components affected
Cleeng ChurnIQ

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/24/2024 02:15PM

The missing data is synchronised, data in ChurnIQ is updated.

IDENTIFIED about 1 year ago - at 08/23/2024 06:02AM

We are encountering a degradation of service with regards to the Churn IQ dashboard, which led to minor gaps in the data in exportable tables. Our team managed to already identify the root cause and we are actively working to resolve the matter.

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