Outage in Cleeng

[Churn IQ 2.0] Service degradation

Resolved Minor
August 23, 2024 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

We are encountering a degradation of service with regards to the Churn IQ dashboard, which led to minor gaps in the data in exportable tables. Our team managed to already identify the root cause and we are actively working to resolve the matter.
Components affected
Cleeng ChurnIQ
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/24/2024 02:15PM

The missing data is synchronised, data in ChurnIQ is updated.

IDENTIFIED 4 months ago - at 08/23/2024 06:02AM

We are encountering a degradation of service with regards to the Churn IQ dashboard, which led to minor gaps in the data in exportable tables. Our team managed to already identify the root cause and we are actively working to resolve the matter.

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