Outage in Cleo
Cleo Integration Cloud: Integration Engine - Custom task failures
Resolved Major
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Outage Details
Cleo Engineers have been alerted and identified a condition with the CIC - Integration Engine affecting custom Java task that spawns multiple engines for parallel processing. As of now, Cleo does not believe this feature is widely used by many customers and we are only aware of a small subset of customers impacted.
Components affected
Cleo Integration EngineLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/11/2025 01:54AM
All custom Java tasks are performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
MONITORING
1 day ago - at 06/11/2025 01:16AM
Cleo Engineers have applied a change and are actively monitoring the situation to ensure the custom task executes as expected.
IDENTIFIED
1 day ago - at 06/11/2025 12:36AM
Cleo Engineers have been alerted and identified a condition with the CIC - Integration Engine affecting custom Java task that spawns multiple engines for parallel processing. As of now, Cleo does not believe this feature is widely used by many customers and we are only aware of a small subset of customers impacted.
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