Outage in Cleo
WebEDI Registration & Testing Portal Outage
Resolved MajorIncident Report
Customers attempting to connect to the Registration and Testing Portals are encountering an error accessing the portals. Our team is actively investigating the issue and we will provide updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/05/2025 07:46PM
Full functionality of the WebEDI Registration and Testing Portals is restored and have been confirmed through monitoring. An RCA will be available in 5 business days.
MONITORING
3 months ago - at 08/05/2025 06:54PM
Issue has been identified, and a fix has been implemented. We are actively monitoring the issue.
INVESTIGATING
3 months ago - at 08/05/2025 06:53PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 08/05/2025 05:43PM
We are continuing to investigate the issue and will provide an update once it becomes available.
INVESTIGATING
3 months ago - at 08/05/2025 04:39PM
Customers attempting to connect to the Registration and Testing Portals are encountering an error accessing the portals. Our team is actively investigating the issue and we will provide updates as soon as possible.
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