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Outage in Close

Search Indexer Delays

Resolved Minor
November 04, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where our Search Indexer's ingestion of new events is delayed. This may result in the latest changes not being reflected on many pages across the application – Leads Search, Contacts Search, Inbox, Opportunities, Reporting, etc.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/04/2024 09:31AM

The issue is resolved now.

IDENTIFIED over 1 year ago - at 11/04/2024 09:20AM

We have identified a problem with one of our search databases and have initiated a failover.

INVESTIGATING over 1 year ago - at 11/04/2024 08:45AM

We are investigating an issue where our Search Indexer's ingestion of new events is delayed. This may result in the latest changes not being reflected on many pages across the application – Leads Search, Contacts Search, Inbox, Opportunities, Reporting, etc.

Latest Close outages

Database issues - about 2 months ago
Application Slowness - 6 months ago

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