Outage in Close

Elevated Response Times

Resolved Minor

January 23, 2025 - Started about 1 year ago - Lasted 40 minutes
Official incident page

Incident Report

Users may currently experience elevated response times. We are investigating the situation.

Components affected

Close Application UI Close API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/23/2025 05:18PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/23/2025 05:14PM

The response times should be normalized, we are monitoring the situation.

IDENTIFIED about 1 year ago - at 01/23/2025 05:11PM

We are taking mitigation steps to reduce high database load.

INVESTIGATING about 1 year ago - at 01/23/2025 04:41PM

Users may currently experience elevated response times. We are investigating the situation.

Latest Close outages

Calling problems in the Desktop Application - 3 months ago

Application Slowness - 4 months ago

Experiencing delays on Dialer Sessions - 4 months ago

Experiencing Delays on Dialer Sessions - 4 months ago

Service interruption - 4 months ago

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