Outage in Close

Service interruption

Resolved Major
October 20, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

There’s currently an outage on AWS’s end in a certain region. While our hosting is mainly in another region, many other services, including calling, are affected.
Components affected
Close Outgoing Calls Close Phone Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/20/2025 08:27PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 10/20/2025 02:20PM

There’s currently an outage on AWS’s end in a certain region. While our hosting is mainly in another region, many other services, including calling, are affected.

Latest Close outages

Calling problems in the Desktop Application - 20 days ago
Application Slowness - 24 days ago
Experiencing delays on Dialer Sessions - about 1 month ago
Experiencing Delays on Dialer Sessions - about 1 month ago
Service Interruption - about 1 month ago

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