Outage in Close

Calling problems in the Desktop Application

Resolved Minor
November 05, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are receiving an increased number of reports that users are unable to use calling when using the Desktop Application. Calling within the browser works fine. We're investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/05/2025 07:56PM

The issue has been resolved. Please reach out to support@close.com if you continue to have calling issues after refreshing.

IDENTIFIED 2 days ago - at 11/05/2025 07:21PM

We have identified the issue and are actively working on a fix.

INVESTIGATING 2 days ago - at 11/05/2025 06:42PM

We are receiving an increased number of reports that users are unable to use calling when using the Desktop Application. Calling within the browser works fine. We're investigating.

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