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Outage in SailPoint

Degraded performance in Aggregation, Provisioning, Access Requests, Search

Resolved Minor
March 01, 2024 - Started about 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently performing back end service maintenance. We anticipate it will be completed in the next 30minutes to 1 hour. You may experience delays in completion for certain jobs such as aggregation or provisioning.
Components affected
SailPoint N. Virginia us-east-1 SailPoint N. Virginia us-east-1 SailPoint N. Virginia us-east-1 SailPoint N. Virginia us-east-1

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/02/2024 08:38AM

The issue is resolved now.

IDENTIFIED about 2 years ago - at 03/02/2024 05:26AM

We are progressing towards balancing and the resolution for this issue is in progress at the utmost priority. We will continue to keep you updated.

IDENTIFIED about 2 years ago - at 03/02/2024 03:17AM

The resolution for this issue is still in progress, We do not have any ETA at the moment, but we are working on it with the highest urgency.

IDENTIFIED about 2 years ago - at 03/02/2024 02:40AM

Resolution for this issue is still in progress, and we are working on it with the highest urgency.

IDENTIFIED about 2 years ago - at 03/02/2024 01:40AM

Resolution for this issue is still in progress, and we are working on it urgently.

INVESTIGATING about 2 years ago - at 03/02/2024 12:23AM

We are currently performing back end service maintenance. We anticipate it will be completed in the next 30minutes to 1 hour.

You may experience delays in completion for certain jobs such as aggregation or provisioning.

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