Cloudinary Outage History

Cloudinary's Digital Asset Management (DAM) experienced a major issue where recently added, deleted, or modified assets did not appear up to date in the DAM view, though asset actions were still being applied and the API continued functioning normally. The incident lasted 17.1 hours, beginning at approximately 1:17 PM UTC on June 7, 2026. The issue was identified and fixed, with full service restoration confirmed by June 8, 2026.

Cloudinary experienced a major incident affecting the Management Console's ability to display and create API secrets, lasting 2.8 hours. While existing API credentials continued to function normally, customers were unable to view or generate new API secrets through the console. The issue was resolved after the team rolled out a fix and confirmed all services were functioning normally.

Cloudinary experienced a major incident where users were unable to create new accounts through the Management Console. The issue prevented new user sign-ups for 1.9 hours while the engineering team investigated and deployed a fix. The problem was resolved after monitoring confirmed the fix was successful, restoring normal sign-up functionality.

Cloudinary experienced an issue with MediaFlows where event-based triggers failed to execute as expected, preventing certain MediaFlows from running when triggered by events such as metadata updates. The problem affected MediaFlows functionality for 15.1 hours before being resolved. The engineering team restored normal operation and confirmed all services were functioning properly after a monitoring period.

Cloudinary's Digital Asset Management (DAM) service experienced an issue where Saved Searches failed to work properly when using Structured Metadata fields containing spaces in their names. The problem affected the expected behavior of saved searches for approximately 5.6 hours. A fix was implemented and deployed, with the incident fully resolved after monitoring confirmed the solution was working correctly.