Outage in CloudTalk
Desktop app might not be available
Resolved Minor
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Outage Details
Some customers may have issues with using CloudTalk desktop application (mainly Windows users). Our team is investigating the root cause.
Components affected
CloudTalk Desktop AppLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/04/2024 03:35PM
The incident has been resolved. A new version of Desktop App was released.
MONITORING
over 1 year ago - at 01/03/2024 03:31PM
Although the problem with DNS was solved, a new version of Desktop app will be released tomorrow for customers that might face the problem in the future (it is recurrent).
MONITORING
over 1 year ago - at 01/03/2024 08:57AM
The problem regarding reverse DNS lookup on Google DNS seems to be solved. In the meantime the team is preparing a release that should workaround that problem if it happens again.
IDENTIFIED
over 1 year ago - at 01/02/2024 02:16PM
This issue is currently affecting only Windows users. In the meantime customers should use, as a workaround, webapp. We are working on a fix that should fix the issue.
IDENTIFIED
over 1 year ago - at 01/02/2024 11:29AM
The issue was identified as a problem with reverse DNS lookup on Google DNS. For now as a workaround, the customers can use Phone webapp.
INVESTIGATING
over 1 year ago - at 01/02/2024 09:24AM
Some customers may have issues with using CloudTalk desktop application (mainly Windows users). Our team is investigating the root cause.
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