Outage in CM.com

Network Disruptions towards our services

Resolved Minor
April 06, 2022 - Started over 2 years ago - Lasted 15 minutes
Official incident page

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Outage Details

We are investigating high latency and connection drops towards our services, across the platform.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/06/2022 09:10AM

All connections and sessions are stable, our network team is actively monitoring the situation and working with product teams to confirm service availability.

IDENTIFIED over 2 years ago - at 04/06/2022 09:05AM

Our engineers identified an issue with the Amsterdam Internet Exchange (AMS-IX) the largest European internet hub and that impacts connections towards the CM.com data centers. We are currently routing away traffic from the AMS-IX. Also see https://www.ams-ix.net/ams/documentation/total-stats.

INVESTIGATING over 2 years ago - at 04/06/2022 08:58AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 04/06/2022 08:53AM

We are investigating high latency and connection drops towards our services, across the platform.

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