Is Cogent Down?

This page shows the live Cogent status so you can confirm in seconds if Cogent is down.

Cogent current status

Updated a few minutes ago

Cogent is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Cogent issues.
Refresh the page to see the latest updates.

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Cogent user-reported issues in the last 24 hours

This chart displays the number of user-reported Cogent problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Cogent outage history

IsDown has tracked 0 incidents since started monitoring Cogent downtimes in March 2024. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

No outages registered

Latest user comments about Cogent issues

  • M

    Marvin

    be2075.ccr21.sfo01.atlas.cogentco.com [154.54.0.233] Devices up to this are responding, this device is intermittently responding and anything past that in my route to destination experiencing massive packet loss.

  • V

    Victor

    We see packet drops in be2441.ccr31.dfw01.atlas.cogentco.com be2763.ccr41.dfw03.atlas.cogentco.com

  • R

    Robbie

    Colocation facility outage.

  • C

    Carlos

    doing a trace toute it can't get out of 38.104.163.242 (Cogent St. Luis) and had been like that for 2 hours

  • N

    Nandan

    Yes cogent DC @ mississauga Down since 9:30 PM EST September 6, 2024 no ETA Impacting lots of business

  • E

    Eric

    Cogent data centre in Misssissauga is down

  • A

    Arun

    Same issues as everyone else -- in Los Angeles. Cogent website claims resolved, anyone seeing progress?

  • J

    James

    Cogent is currently investigating a routing issue that is impacting traffic transiting the North America network. The ticket for this is HD30394673.

  • D

    DR

    Cogent comms internet is not routing, DNS not responding, yet microsoft and other production sites works fine on ATT or cellular

  • T

    TJ

    Very slow, barely usable internet service

  • U

    Ulysses

    Our internet connection from Mississauga, Ontario is down

  • B

    Brian

    All Cogent sites are offline

  • S

    Sfernandez

    Issues with the service in NY city

  • B

    Bennett

    Our internet is down. Cogent phone system is down. Cogent website is down

Cogent outages in the last 30 days

Number of Incidents

0 issues

Last incident

299 days ago

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Having problems with Cogent? What can you do?

  1. First, stay calm.

    • We know it's stressful when Cogent is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the Cogent outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Cogent already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Cogent status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Cogent is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did Cogent recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Cogent status changes?

IsDown offers an easy way to monitor Cogent with maximum flexibility

Major Outages Notifications

IsDown monitors Cogent for major outages. A major outage is when Cogent experiences a critical issue that severely affects one or more services/regions. When Cogent marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Cogent status page for minor outages. A minor outage is when Cogent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Cogent status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

Cogent and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Reports by users in other services in the last 12 hours

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Patreon user reports
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Justworks user reports
Roblox https://roblox.com
Roblox user reports
Steam https://store.steampowered.com/?l=portuguese
Steam user reports
Adobe https://adobe.com/
Adobe user reports
Unbounce https://unbounce.com/
Unbounce user reports

Frequently Asked Questions

Is Cogent down today?

Cogent isn't down. You can check Cogent status and incident details on the top of the page. IsDown continuously monitors Cogent official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Cogent status?

Cogent is currently operational. You can check Cogent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Cogent outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Cogent slow today?

Currently there's no report of Cogent being slow. Check on the top of the page if there are any reported problems by other users.

How are Cogent outages detected?

IsDown monitors the Cogent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Cogent outage?

We don't have a record of Cogent last outage

Cogent not working for you? How do I know if Cogent is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Cogent status and outages?

Why use IsDown to monitor Cogent instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cogent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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