Outage in Cognito Forms

Email Delay

Resolved Minor
January 04, 2023 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We've identified a delivery delay affecting our customer's email notifications. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
Components affected
Cognito Forms Email

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/05/2023 02:28AM

The issue affecting email deliverability has been resolved, and services should be now back to normal for all users. Thank you for your patience!

MONITORING almost 3 years ago - at 01/05/2023 02:13AM

Delayed emails are now being delivered. We will continue to monitor the situation.

IDENTIFIED almost 3 years ago - at 01/05/2023 01:03AM

Our email service provider is continuing to work on this issue. Normal services will resume as quickly as possible. Thanks for your patience.

IDENTIFIED almost 3 years ago - at 01/04/2023 10:26PM

We've identified a delivery delay affecting our customer's email notifications. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Latest Cognito Forms outages

Server Incident - about 2 months ago
Email Delay - 5 months ago
Website Outage - 9 months ago
Website Outage - over 1 year ago

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