Outage in Cognito Forms
Email Delay
Resolved MajorIncident Report
We’ve identified an issue causing email notification delays for a small group of customers and are actively working to restore normal email operations.
Components affected
Cognito Forms EmailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/14/2025 01:39PM
Notification emails are now sending as normal. All queued emails are being processed and delivered. We appreciate your patience during this time.
MONITORING
9 months ago - at 07/14/2025 01:10PM
We’ve implemented a fix for the email delay issue and are currently monitoring the results to ensure everything is working as expected.
IDENTIFIED
9 months ago - at 07/14/2025 12:45PM
We are continuing to work on a fix for this issue. We apologize for the delay and thank you for your patience.
IDENTIFIED
9 months ago - at 07/14/2025 02:50AM
We’ve identified an issue causing email notification delays for a small group of customers and are actively working to restore normal email operations.
Latest Cognito Forms outages
Server Incident - 6 months ago
Response Times Slower Than Usual - 12 months ago
Website Outage - about 1 year ago
Website Outage - over 1 year ago
Exporting Entries and Downloading Files Delay - over 1 year ago
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