Outage in Cognito Forms

Website Outage

Resolved Major
July 30, 2024 - Started 5 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently investigating reports of an outage affecting the ability for some customers to access our website.
Components affected
Cognito Forms Website and Forms
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/31/2024 12:11PM

This incident has been resolved.

MONITORING 5 months ago - at 07/30/2024 10:33PM

Microsoft has released a fix for this issue. You should be able to use your forms and log in to Cognito Forms as expected. We will continue monitoring this and provide any other updates if needed.

IDENTIFIED 5 months ago - at 07/30/2024 07:15PM

Microsoft has provided an update. They are putting measures in place to mitigate this issue and rolling out the fix by regions. Depending on your region, you may no longer experience any issues.

They anticipate this issue will be resolved around 6:30 PM EST.

You can click the link below to view Microsoft's status page, and we will continue to provide updates as we know more.
https://azure.status.microsoft/en-us/status

IDENTIFIED 5 months ago - at 07/30/2024 05:14PM

We are continuing to monitor this issue. This issue is intermittent, so you may sometimes see the forms work.

We are monitoring this issue and will let you know as soon as we are informed that this issue has been resolved on Microsoft's side.

You can click the link below to view Microsoft's status page:
https://azure.status.microsoft/en-us/status

IDENTIFIED 5 months ago - at 07/30/2024 02:08PM

This issue appears to be related to an network infrastructure issue within Microsoft Azure. We are continuing to monitor the situation.
https://azure.status.microsoft

INVESTIGATING 5 months ago - at 07/30/2024 02:02PM

We are currently investigating reports of an outage affecting the ability for some customers to access our website.

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