Outage in Cognito Forms

Server Incident

Resolved Major
October 29, 2025 - Started about 14 hours ago - Lasted about 7 hours
Official incident page

Incident Report

We are actively investigating a service disruption related to a Microsoft Azure outage. Our team is working to restore normal operations as quickly as possible. We apologize for any inconvenience and appreciate your patience.
Components affected
Cognito Forms Website and Forms

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 10/29/2025 11:36PM

This incident has been resolved.

MONITORING about 9 hours ago - at 10/29/2025 09:46PM

Microsoft Azure outage is improving. We will continue to monitor the situation.

IDENTIFIED about 12 hours ago - at 10/29/2025 06:55PM

Our team has implemented an update to help mitigate the issue, and this should improve performance and accessibility for some customers while Azure works to resolve the underlying problem.

INVESTIGATING about 14 hours ago - at 10/29/2025 04:26PM

We are actively investigating a service disruption related to a Microsoft Azure outage. Our team is working to restore normal operations as quickly as possible. We apologize for any inconvenience and appreciate your patience.

source IsDown Cognito forms experiencing widespread outage Reports started 24 minutes before official outage was reported

Users report issues with loading forms, admin login, and visibility of form entries. Support inaccessible, hindering problem resolution.

Latest Cognito Forms outages

Email Delay - 4 months ago
Response Times Slower Than Usual - 6 months ago
Website Outage - 7 months ago
Website Outage - over 1 year ago
Exporting Entries and Downloading Files Delay - over 1 year ago

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