Outage in Cognito Forms

Email outage

Resolved Major
June 14, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our engineers identified an issue with emails not sending for a short time today. The approximate timeframe is from 10:42am to 11:28 am EDT (14:42 - 15:28 UTC). The outage has been resolved and emails sent after 11:28 am are sending normally. Our engineers are working to requeue the emails that didn't send during this timeframe. We will keep you updated.
Components affected
Cognito Forms Email
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/14/2023 09:36PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/14/2023 09:10PM

Thanks for your patience. Email notifications that were not initially sent during the outage time frame have now been sent.

IDENTIFIED over 2 years ago - at 06/14/2023 07:32PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/14/2023 05:20PM

Our engineers identified an issue with emails not sending for a short time today. The approximate timeframe is from 10:42am to 11:28 am EDT (14:42 - 15:28 UTC). The outage has been resolved and emails sent after 11:28 am are sending normally.

Our engineers are working to requeue the emails that didn't send during this timeframe. We will keep you updated.

Latest Cognito Forms outages

Email Delay - 3 months ago
Response Times Slower Than Usual - 5 months ago
Website Outage - 7 months ago
Website Outage - about 1 year ago
Exporting Entries and Downloading Files Delay - about 1 year ago

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