Outage in Cognito Forms

Emails delayed

Resolved Major
February 06, 2024 - Started over 1 year ago - Lasted about 13 hours
Official incident page

Incident Report

Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST. Our engineers are working to resolve the issue.
Components affected
Cognito Forms Email
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/06/2024 02:21PM

Thanks for your patience. Email notifications are sending normally. Email notifications that were not initially sent during the outage time frame have now been sent.

MONITORING over 1 year ago - at 02/06/2024 01:00PM

Emails that were triggered to be sent from between 6:25 pm to 11:59 pm EST on February 5th are now being delivered. We will continue to monitor the situation. Thanks for you patience.

MONITORING over 1 year ago - at 02/06/2024 05:07AM

Email notifications should now be sending normally for most customers. We will continue to monitor this incident.

IDENTIFIED over 1 year ago - at 02/06/2024 01:58AM

Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST.
Our engineers are working to resolve the issue.

Latest Cognito Forms outages

Email Delay - 3 months ago
Website Outage - 7 months ago
Website Outage - about 1 year ago

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