Outage in Cognito Forms
Emails delayed
Resolved MajorIncident Report
Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST.
Our engineers are working to resolve the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 02/06/2024 02:21PM
Thanks for your patience. Email notifications are sending normally. Email notifications that were not initially sent during the outage time frame have now been sent.
MONITORING
almost 2 years ago - at 02/06/2024 01:00PM
Emails that were triggered to be sent from between 6:25 pm to 11:59 pm EST on February 5th are now being delivered. We will continue to monitor the situation. Thanks for you patience.
MONITORING
almost 2 years ago - at 02/06/2024 05:07AM
Email notifications should now be sending normally for most customers. We will continue to monitor this incident.
IDENTIFIED
almost 2 years ago - at 02/06/2024 01:58AM
Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST.
Our engineers are working to resolve the issue.
Latest Cognito Forms outages
Server Incident - about 2 months ago
Email Delay - 5 months ago
Response Times Slower Than Usual - 7 months ago
Website Outage - 9 months ago
Website Outage - over 1 year ago
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