Outage in Cognito Forms

Exporting Entries and Downloading Files Delay

Resolved Minor
July 26, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Users may experience delays when exporting entries or downloading files from the Entries page. The export or download should be completed and you'll receive an email once this is complete. Our engineers are actively looking into addressing this issue and we'll keep you updated as we know more.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/26/2024 07:09PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/26/2024 05:54PM

Our engineers have released a fix for this and we will continue monitoring.

IDENTIFIED over 1 year ago - at 07/26/2024 04:16PM

The issue has been identified and a fix is being worked on.

INVESTIGATING over 1 year ago - at 07/26/2024 04:12PM

Users may experience delays when exporting entries or downloading files from the Entries page. The export or download should be completed and you'll receive an email once this is complete.

Our engineers are actively looking into addressing this issue and we'll keep you updated as we know more.

Latest Cognito Forms outages

Server Incident - about 2 months ago
Email Delay - 5 months ago
Website Outage - 9 months ago
Website Outage - over 1 year ago

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