Compare the status, incidents stats and history between Coinbase and Helium
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We are aware that Coinbase One rebates are currently delayed. Our team is investigating this issue and will provide an update shortly. Thank you for your patience.
We are aware of an issue impacting real-time payment (RTP) withdrawals above $10,000 due to a temporary reduction of transaction limits at a partner bank. Customers are advised to use alternate pa...
We are aware that some users may be experiencing delayed sends and receives on ETC. Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We are working on this issue and will provide updat...
Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet...
We are currently investigating reports of mobile onboarding failures. Affected users may see the following error when attempting to onboard: {"InstructionError":[2,{"Custom":6016}]} Impact: All ne...
Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiv...
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