Outage in CommCare HQ

Web Apps Outage on india.commcarehq.org

Resolved Major
September 12, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Dear User, We’re currently investigating an issue affecting Web Apps on our India server (india.commcarehq.org). Users may encounter errors when trying to access this features. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
Components affected
CommCare HQ Web Apps

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2025 08:16AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/12/2025 07:06AM

Dear Users,
We have identified the cause of the issue affecting Web Apps and are actively working on a fix. Thank you for your patience as we continue to resolve this.

INVESTIGATING about 1 month ago - at 09/12/2025 06:39AM

Dear User,
We’re currently investigating an issue affecting Web Apps on our India server (india.commcarehq.org). Users may encounter errors when trying to access this features. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook