Outage in commercetools

Elevated API Error Rates - all Regions

Resolved Minor
January 09, 2025 - Started 6 days ago - Lasted 22 minutes

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Outage Details

We are experiencing elevated levels of 500 errors across auth API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. Affected endpoints include:
- POST /oauth//anonymous/token
- POST /oauth//customers/token
- POST /oauth//in-store//customers/token
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
Components affected
commercetools API Projects
Latest Updates ( sorted recent to last )
6 days ago - at 01/09/2025 01:30PM

We are experiencing elevated levels of 500 errors across auth API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. Affected endpoints include:
- POST /oauth//anonymous/token
- POST /oauth//customers/token
- POST /oauth//in-store//customers/token
We are committed to resolving this as swiftly as possible and will provide further updates shortly.

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