Outage in commercetools

Data Processing Delay - GCP North America - Customer Search

Resolved Minor
March 28, 2025 - Started 22 days ago - Lasted 44 minutes

Need to monitor commercetools outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including commercetools, and never miss an outage again.
Start Free Trial

Outage Details

The background data processing infrastructure is delayed causing inaccuracies in customer search results via the API and the Merchant Center.
Components affected
commercetools API Projects commercetools Merchant Center
Latest Updates ( sorted recent to last )
22 days ago - at 03/27/2025 11:27PM

The background data processing infrastructure is delayed causing inaccuracies in customer search results via the API and the Merchant Center.

22 days ago - at 03/27/2025 11:32PM

We have identified the cause of the issue and are currently taking corrective actions to resolve it. We are monitoring progress closely and we will provide updates as necessary.

Latest commercetools outages

Elevated errors and latency on Standard, and High-Performance Network on Netlify - 29 days ago
Elevated API Error Rates for Products API- GCP-AU - about 1 month ago
Elevated API Error Rates - GCP-EU - 2 months ago
Increased error responses in one of our production clusters - 3 months ago
Elevated API Error Rates - all Regions - 3 months ago

Be the first to know when commercetools and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook