Outage in ConnectWise
x360Sync Web Portal Inaccessible for .COM
Resolved Major
March 17, 2026 - Started 21 days ago
- Lasted about 17 hours
Incident Report
Summary AI Generated
The x360Sync web portal on syncedtool.com became completely inaccessible, preventing users from accessing the service. ConnectWise identified the root cause and implemented a solution that restored web services after 16.7 hours. The team continued monitoring to ensure the fix remained stable.
We are investigating an issue with the web portal being inaccessible on syncedtool.com.
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Latest Updates ( sorted recent to last )
21 days ago - at 03/17/2026 07:47PM
We are investigating an issue with the web portal being inaccessible on syncedtool.com.
21 days ago - at 03/17/2026 08:05PM
We have identified the issue and have a solution in place. Web services have been restored. We are monitoring the solution.
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