Outage in Cornerstone

Minor Issue - Latency- US SL1 (AWS) and US SL2 (AWS)

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

The CSOD Technology Team observed a performance degradation affecting is experiencing some latency issues for US SL1 (AWS) and US SL2 (AWS). The problem began at 6:27am Pacific Time. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 05:05PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/12/2024 03:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/12/2024 03:21PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/12/2024 03:09PM

The CSOD Technology Team observed a performance degradation affecting is experiencing some latency issues for US SL1 (AWS) and US SL2 (AWS). The problem began at 6:27am Pacific Time. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

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