Outage in Cornerstone

Minor Issue - Functionality - Edge Import Feeds File Load not working

Resolved Major
April 28, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

The CSOD Technology Team observed an issue with the edge import feed, where file data loads are not functioning as expected, and this is currently affecting all objects. The team is investigating the problem. Clients with portals on this LAX SL4 are experiencing issues while running edge import loads.
Components affected
Cornerstone Response Time
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/28/2025 05:26PM

This incident has been resolved.

MONITORING 4 days ago - at 04/28/2025 05:01PM

The CSOD Engineering team has effectively resolved the issue, and Edge Import can now perform the load successfully. We are monitoring the results

INVESTIGATING 4 days ago - at 04/28/2025 03:24PM

The CSOD Technology Team observed an issue with the edge import feed, where file data loads are not functioning as expected, and this is currently affecting all objects. The team is investigating the problem.
Clients with portals on this LAX SL4 are experiencing issues while running edge import loads.

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