Outage in Cornerstone

Intermittent timeout on US SL5 - 25% of Customers Impacted

Resolved Minor

October 30, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

The CSOD Technology Team observed a intermittent timeouts in the US SL5. The team is currently investigating the issue. Start time: 06:00 am PDT.

Components affected

Cornerstone Response Time

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/30/2025 06:44PM

This incident has been resolved.

MONITORING 3 months ago - at 10/30/2025 05:11PM

The incident has been resolved at 9:13 AM PDT.

INVESTIGATING 3 months ago - at 10/30/2025 04:59PM

The CSOD Technology Team observed a intermittent timeouts in the US SL5. The team is currently investigating the issue.
Start time: 06:00 am PDT.

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